HERE TO HELP
How can we help?
Ask about a device, get help with your order, or share your experience. Email support@trydermivue.com or use the form below.
Orders ship within 3–5 days. Delivery time varies by destination.
How do I choose a device?
Choose your care area first: face, neck and chest, or eye area. Use our comparison page to review the formats and prices. If you need help choosing, email support@trydermivue.com.
Are LED, laser and EMS the same?
No. These are different technologies, so the devices are not interchangeable. Each model’s specifications and instructions should guide your choice and routine.
How do I build my routine?
Follow the instructions supplied with your specific device, including preparation, eye protection, session length and frequency. These details vary by model.
When will my order ship?
Orders ship within 3–5 days. Transit time depends on the delivery address. Use the contact form if you need help with an order.
Where can I find help?
Email support@trydermivue.com or use our contact form. Include your order number for order questions and the model name for device questions.